About the Programme

Management knowledge combined with specialized expertise in operational excellence, analytics and domain knowledge is the key to success for a managerial career in most industries today. The Indian Institute of Management, Lucknow (IIM Lucknow) in association with EXL is conducting the Business Management Certificate in Operational Excellence and Consulting program for the second year in a row. In its first year, the program attracted excellent participation and the first batch would be successfully completing this program in 2014. This initiative will create a world-class, competent, talented and innovative workforce which is ready to provide value to the ever-evolving needs of the corporate world.

The second batch of this programme will begin in May 2014 at the Indian Institute of Management Lucknow, Noida Campus. This one of its kind certification programme is designed for mid-level professionals to help orient their careers in the emerging fields of analytics and consulting and equip them to capitalize on the challenging and exciting opportunities in this specialized domain.

The programme provides immense prospects for personal development and professional growth through an interactive learning environment. The curriculum would also focus on developing strategic understanding of business, rooted in practical skill development through action learning projects and case studies. A core component of the programme, which will impart domain knowledge in analytics and consulting, will be delivered by the Decision Analytics team at EXL. It has 160 hours of classroom teaching in four on-campus modules, each of 6-7 days duration at IIM Lucknow Noida Campus. Extensive Industry exposure would be provided through guest lectures, senior industry leader’s forum, on-the-job assignments and industry projects.

Industry related assignments form an integral part of the course curriculum. Therefore, the location of IIM Lucknow’s Noida campus would be an added advantage to the learning process. The delivery would be oriented towards best practices, an integrated strategic perspective, project work and constant engagement with EXL.

Course Outline And Curriculam Design

Total classroom duration: 160 hours

Business Management Business Analytics
Quantitative Analytics Information Management
Operations Marketing Analytics and Consulting
Strategy Risk Analytics and Consulting
Finance Operations Analytics and Consulting
Marketing Claims Analytics and Consulting
Organizational Behaviour Business and Financial Research


Graduation in any discipline with a minimum of 50% aggregate (or CGPA of 5 on a 10 point scale) or CA / ICWA / CS
Minimum 5 years of post-qualification (after graduation) professional experience as on April 30, 2014.

Programme Fee

Description Fees
Application Fee Rs. 1000/-
Total programme fee (including boarding & lodging in the campus on twin sharing basis) 3,00,000 + service tax as applicable

Admission Schedule

Activity Date
Programme announcement (download application form from the IIM Lucknow website) January 2, 2014
Last date for submission of Application Form and Demand Draft February 28, 2014
Announcement of selected participants End of March, 2014
Acceptance and submission of the first fee installment April 26, 2014
Participants report on Campus May 26, 2014

For more details download the Programme brochure and the Application form