Operations Management

Operations Management is the function of managing the operating core of an organisation: the activities associated with creation, production, distribution and delivery of the organisation’s goods and services. The Operations Management Group at IIM Lucknow seeks to provide Indian organisations the knowledge base relating to this operating core, to help them become domestically and internationally competitive. Specifically, the group works on identifying, developing, documenting, interpreting for practice, and disseminating innovative approaches in Manufacturing and Supply Chain Management. These approaches are based on model-based research and synthesis of best practices from around the world.

The group aims to do the following:

  • Educating and training committed professionals for Operations Management practice
  • Undertaking research and consulting studies on issues of significance in Operations Management
  • Motivating and preparing professionals for academic/ research careers in Operations Management

Towards fulfilling the above aims, the group has been offering a well-subscribed concentration area in Operations Management in the Post-Graduate Programme for the last several years. The group has also conducted several Management Development Programmes and has been engaged in consulting/ research projects in the area.

The goal of the doctoral programme in Operations Management at IIM Lucknow is to create a cadre of motivated professionals to take up teaching, training, and research in Operations Management for the 21st century. The programme brings together technologies, quantitative techniques, computer modelling, and managerial perspectives in studying and solving problems of significance in Operations Management.

The academic activities of the group are supported by one of the country’s best selections of Operations Management related books and national/ international periodicals. Further enrichment of teaching, training and research activities is enabled by an independent laboratory with its own IT infrastructure and the country’s best collection of Operations Management related software. These collections of learning materials are comparable to world standards.

Operations Management area faculty members and doctoral students are involved in research mainly in the following areas:

  • Application of Information & Communication Technologies (ICT) in Supply Chains
  • Business Process Benchmarking
  • Collaborative Innovation
  • Contemporary Issues in Reverse Logistics and Green Supply Chains
  • Cost of Quality in Supply Chains
  • HR-Operations Interface Issues
  • Manufacturing and Design Outsourcing
  • Maritime Logistics
  • Marketing-Operations Interface Issues
  • NPD cycle time reduction in Generic Pharmaceutical Industry
  • Operations Planning in Services Industries- Healthcare, Hospitality
  • Operations Strategy and Competitiveness of Global and Indian Manufacturing Industries
  • Planning and Scheduling Issues in Continuous Process Industries
  • Role of Services in Manufacturing Industries
  • Sales & Operations Planning
  • Sourcing and Procurement Planning in a Build-To-Order Environment
  • Supply Chain Planning in Food Processing Industries
  • Supply Chain Risk Assessment during New Product Development
  • Sustainable Supply Chain Management
  • Operational Excellence of Technopreneur-owned Firms in India
  • Total Quality & Environment Management

Titles of the thesis by past doctoral students in Operations Management area:

  • Samir K Srivastava: “An Integrated Modeling Approach to Reverse Logistics Network Design”
  • Atanu Chaudhuri: “Critical Decisions in New Product Development: A Mathematical Modeling Approach”
  • Anupam Kulshreshtha: "Long Haul Intermodal Transport Services and Operations: A Modeling Approach"
  • Piyush Raj: "Scheduling Long Cycle Products for Throughput Improvement"
  • Mohita G. Sharma: “Managing uncertainty in the Spares Supply though Real Options”
  • Debashish Jena: "Multi-stage Re-entrant Shop Planning with Application to Aluminium Rolled Products"
  • Kedar Joshi: "Supplier Selection in Build-to-Order Supply Chain Environment with Supplier Parks."

Titles of on-going thesis by current doctoral students :

  • Saurabh Chandra: “Multi-product inventory maritime routing with spot cargoes: An application to the outbound automobile logistics industry”
  • Vijaya Dixit: “Materials Management under uncertainty: A decision support approach for complex projects”

Research projects in progress

  • Understanding UK and Indian Food Industries in collaboration with Institute for Manufacturing, Cambridge University, funded by UK-India Education Research Initiative (UKIERI)
  • International Manufacturing Strategy Survey with IIM Bangalore, Politecnico di Milano
  • Environmentally conscious operations management in fertilizer industry